Guide for municipal officials on participatory upgrading

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Project outline

We were appointed by Isandla Institute to support the Urban Land Programme to produce a 30,000 word Guide for municipality officials on conducting informal settlement upgrading projects (e.g. UISP) in a more empowering and participatory way. 

The guide was subsequently reworked by the Isandla Institute team, and was published in July 2019.


  • Commissioning Agent: Isandla Institute

  • MoC Role: Direct contracting between MoC and Isandla Institute

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  • June - October 2017

We rendered the following services:

  • Sole authorship of 30,000 report

  • Presentation to Reference Group

  • Hand over to Isandla Institute for final design and reworking

Relevant links to project activities:

  • Final product: Advancing A Co-Production Approach To Upgrading Informal Settlements In South Africa: A Guide For Municipalities

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